Be there 24/7

Support your Customers via Chat, Email or Knowledge Base

The Fortifi support suite helps to simplify the customer care process, consisting of knowledge base, live chat and tickets alongside quality assurance that helps you to monitor your support staff activity and their responses.

Custom simple tags coming soon!

Get to the root of the problem with ScreenShare

Get to the root of the problem faster with ScreenShare. With some products, its important to be able to guide a customer through a product. With screenshare, this is now possible.

Support Features

The Fortifi support suite helps to simplify the customer care process, consisting of knowledge base, tickets, quality assurance and more

Tickets

Accept support tickets over api or email, with automated customer allocation.

Live Chat

Talk to your customers in real-time to get quick questions solved.

Knowledge base

Give your customers the data they need to solve their questions.

Quality Assurance

Keep ontop of your agent performance, and do not let support quality drop.

Call logging

Track all your calls between customers.

ScreenShare

With some products, its important to be able to guide a customer through a product. With screenshare, this is now possible.

Get Started!

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